We hold in the highest regard intellectual property rights, encompassing copyrights, trademarks, patents, designs, and confidential business information. We accord immense significance to safeguarding these rights and strive to uphold the legality of all offerings and imagery featured on our website. However, given the extensive range of products available, inadvertent oversights may occasionally transpire.
If you are the rightful owner of intellectual property or an authorized representative and perceive any item listed on our website as infringing upon your rights, we respectfully urge you to contact us at your earliest convenience. Please be assured of our unwavering commitment to taking prompt measures to safeguard your legitimate interests.
To submit a complaint regarding copyright or trademark infringement, kindly dispatch the following details via email to copyright@vivimia.com:
1. Proof establishing your identity as the legitimate owner or authorized representative of the potentially infringing product or image.
2. A comprehensive description of the concerned content or material, accompanied by its precise location on our website (product URL).
3.Adequate contact details, such as your address, phone number, or email address, to facilitate communication with you.
4. A statement affirming your genuine conviction that the disputed use is unauthorized by the copyright or other intellectual property owner, their agent, or the law.
5. Identification of the intellectual property alleged to be infringed upon on our website (e.g., "XYZ Copyright," "ABC Trademark, Registration Number 123456, Registered on January 1, 2004"). In instances of trademark infringement, please provide the trademark registration number or a link to the original publication platform, the URL of the infringing content/image, and any supplementary proof substantiating your ownership or authorization to use the trademark.
5.A declaration confirming the accuracy of the submitted information and, under penalty of perjury, asserting that you are the rightful intellectual property owner or an authorized representative acting on their behalf.
6. Please note that our email address, copyright@vivimia.com, is exclusively for copyright-related complaints. For any inquiries unrelated to this, kindly direct them to our customer support team. We are fully committed to promptly addressing any alleged intellectual property disputes and ensuring the protection of owners' rights.
We sincerely embrace honest and fair complaints and treat each with the utmost seriousness. However, please be advised that filing a false infringement notification may lead to legal consequences, including damages and legal fees. If you have any uncertainties about the concerned material, we strongly recommend consulting a legal advisor prior to submitting a notice. We deeply appreciate your steadfast dedication to safeguarding intellectual property rights and eagerly anticipate collaborating with you to ensure lawful protection.