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What Makes It Unique
The Arclume Ceiling Lamp combines modern design with functionality, featuring adjustable curved arms and a sleek finish. Perfect for living rooms, offices, and dining areas, its versatile design offers both style and practical illumination.
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Before You Buy
Thank you for choosing Vivimia! Find answers below to common questions about our lighting, delivery, and after-sales support.
Please refer to the product dimensions and features section for the items included with this model. Accessories shown in lifestyle images are included only when expressly listed.
This varies by model. Please check the features section for bulb inclusion, the required bulb base, and the maximum supported wattage. If anything is unclear, contact us before ordering.
Yes. Hardwired lights should be installed by a qualified electrician in accordance with local electrical codes and the installation instructions supplied with the product.
Adjustability depends on the model. Please check the Dimensions and Specifications sections for the cord, chain, or downrod length and any available adjustment options.
Order preparation takes 1–10 business days. After dispatch, delivery to most countries is estimated at 8–20 days. Timing varies by destination and may be affected by customs clearance or local delivery conditions. Tracking is provided so you can follow your shipment.
Please email support@vivimia.com as soon as possible with your order number and the change you would like to make. Our team will check your order’s status and confirm whether your request can be accommodated.
Our current policy accepts eligible returns within 30 days of purchase. Items must be unused, in their original condition, and in the original packaging. Please contact support@vivimia.com for return authorization before sending anything back.
Return shipping costs are generally the customer’s responsibility, except when the return results from a defect or an error on our part.
Please contact support@vivimia.com immediately with your order number, a description of the problem, and clear photos of the damage. Photos of the packaging can also help us assess the issue.
Keep the item and its packaging while we review your case, and do not install a damaged light.
We accept PayPal and major cards, including Visa, Mastercard, and American Express. Please check the checkout page for the payment methods available to you and the currency and total shown before completing your purchase.
Warranty
All products come with a 2-year warranty from the date of delivery.
This does not cover damage caused by accidents, misuse, or negligence.
It does not cover natural aging or wear of materials.
It does not apply to purchases made through online auction websites.
Special Note: (The delivery date is based on the receipt time shown in the tracking information.)
The LED rechargeable desk lamp has a 3-month warranty from the date of receipt. The entire lamp will be replaced free of charge, but shipping costs are at your expense.
The LED lamp, LED light source, and LED driver have a 6-month warranty from the date of receipt. Accessories will be replaced free of charge, with shipping costs borne by you.
Other parts of the LED lamp are covered by a 2-year free replacement warranty from the date of receipt, with shipping costs at your expense.
Other non-LED light source products have a 2-year warranty from the date of receipt, with free accessory replacement and shipping costs at your expense.
Note: The above terms do not apply to damage caused by human factors. For human-caused damage, accessories must be purchased separately, and shipping costs are the customer's responsibility.
For warranty availability, coverage, and duration for this model, please contact support@vivimia.com before purchasing. Include the product name or link so our team can provide the relevant information.
